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Do you have immediate availability?
Do you have immediate availability?
Yes! All of our therapists are accepting new clients. If you're interested in working with one of them, book a free 15-minute consultation with them to ensure you're a good fit. You can read our therapists' profiles on our Staff page.
This is my first time in therapy. What should I expect?
This is my first time in therapy. What should I expect?
Congrats on starting your therapy journey! To engage in therapy is to face big, scary, difficult problems or situations, which can be hard work. Our hope is to equip you with the skills to heal and navigate future issues as they arise. Our therapists will let you lead the conversation during sessions, but will ask you about your history during the intake process. This journey is yours, and you decide what to share.
Do you accept insurance?
Do you accept insurance?
Depends on the therapist. Our Lead Therapist, Alexis Shaney, accepts Aetna, Blue Cross, UnitedHealthcare, and Cigna, while our Associate Therapist, Vanessa Fernandez, accepts only Aetna. The rest of our therapists are currently not in-network with any insurance providers.
Do you offer sliding scale options?
Do you offer sliding scale options?
Yes! All our therapists accept sliding scale clients, but rates vary by therapist. You can learn more about our therapists' rates here.
Do you offer services in Spanish?
Do you offer services in Spanish?
Absolutely! Our Lead Therapist and Associate Therapist, Vanessa Fernandez, offer services in Spanish. You can learn more about their rates and areas of speciality here.
Do you have virtual and in-person availability?
Do you have virtual and in-person availability?
Yes! All our therapists offer sessions virtually and in-person. Our office is located in Austin if you want to book an in-person session.
Do you write letters for support to insurers and surgeons?
Do you write letters for support to insurers and surgeons?
Our Lead Therapist writes ESA and gender affirming care letters with a two-week notice, but the process requires scheduling a mental health assessment and information-gathering session. Set up a call with them to learn more!
Do you offer crisis services?
Do you offer crisis services?
We do not offer crisis services. If you are in a crisis, please refer to the phone numbers below so that you can receive immediate assistance.
988 for the national suicide and crisis line
911 for a medical emergency
512-472-HELP for Austin’s emergency mental health hotline, Integral Care.
1-800-273-8255 for the suicide prevention hotline.
1-800-944-4773 for Postpartum Support International’s hotline.
512-267-7233 for access to SafePlace Austin, a domestic abuse shelter.
877-565-8860 for the Trans Lifeline.
Click here for The Trevor Project, the LGBTQ+ lifeline.
I don't live in Texas. Can we still work together?
I don't live in Texas. Can we still work together?
Our Lead Therapist is also licensed in Colorado. Sadly, they're the only therapist who can provide services to folks residing outside of Texas.
What is a Good Faith Estimate?
What is a Good Faith Estimate?
Under the No Surprises Act, you have the right to receive a Good Faith Estimate of what your services may cost prior to your service date. It shows the list of expected charges for items or services from your provider so that you know what to expect to pay.
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